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	<title>Cisco 642-165 Training</title>
	<link>http://642-165.com</link>
	<description>All the resources to help you pass the exam！</description>
	<lastBuildDate>Sat, 19 May 2012 01:53:22 +0000</lastBuildDate>
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		<title>Cisco 642-165 UCCX Exam Questions (71-75)</title>
		<description><![CDATA[QUESTION 71 A Cisco Unified Contact Center Express 7.0 deployment requires support for 20 concurrently logged-in agents. The agents are split across two remote sites, and the high-availability Cisco Unified CCX Engine, Database, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with Cisco Unified IP [...]]]></description>
		<link>http://642-165.com/cisco-642-165/cisco-642-165-uccx-exam-questions-71-75</link>
			</item>
	<item>
		<title>Cisco 642-165 UCCX Exam Questions (66-70)</title>
		<description><![CDATA[QUESTION 66 How does the CRS Server know that it has received an ASR-enabled contact? A.&#160;&#160;&#160; The workflow has ASR steps in it. B.&#160;&#160;&#160; The contact is on an ASR Dialogue Group channel. C.&#160;&#160;&#160; The contact is on a JTAPI Call Control Group channel. D.&#160;&#160;&#160; The contact is on a Cisco Media Dialogue Group channel. [...]]]></description>
		<link>http://642-165.com/cisco-642-165/cisco-642-165-uccx-exam-questions-66-70</link>
			</item>
	<item>
		<title>Cisco 642-165 UCCX Exam Questions (61-65)</title>
		<description><![CDATA[QUESTION 61 Which step must be executed before a DB Get step? A.&#160;&#160;&#160; Accept B.&#160;&#160;&#160; DB Read C.&#160;&#160;&#160; DB Write D.&#160;&#160;&#160; DB Release Answer: B QUESTION 62 What two things happen when the CRS Publisher Database on an HRDB expansion server fails? A.&#160;&#160;&#160; All call processign immediately begins using the CRS Subscriber Database. B.&#160;&#160;&#160; Calls [...]]]></description>
		<link>http://642-165.com/cisco-642-165/cisco-642-165-uccx-exam-questions-61-65</link>
			</item>
	<item>
		<title>Cisco 642-165 UCCX Exam Questions (56-60)</title>
		<description><![CDATA[QUESTION 56 A preview out bound dialer uses which source and destination resources? A.&#160;&#160;&#160; A CTI port to the customer B.&#160;&#160;&#160; ACD line of the agent to the customer C.&#160;&#160;&#160; the personal line of the agent to the customer D.&#160;&#160;&#160; a CTI port agent then redirected to the customer Answer: D QUESTION 57 The Cisco [...]]]></description>
		<link>http://642-165.com/cisco-642-165/cisco-642-165-uccx-exam-questions-56-60</link>
			</item>
	<item>
		<title>Cisco 642-165 UCCX Exam Questions (51-55)</title>
		<description><![CDATA[QUESTION 51 Which statement is true about the default script field when adding an application? A.&#160;&#160;&#160; When a caller does not enter a choice in a Menu step, it will execute the default script. B.&#160;&#160;&#160; Any problems running the configured script will cause the default script to be executed. C.&#160;&#160;&#160; When the caller enters a [...]]]></description>
		<link>http://642-165.com/cisco-642-165/cisco-642-165-uccx-exam-questions-51-55</link>
			</item>
	<item>
		<title>Cisco 642-165 UCCX Exam Questions (46-50)</title>
		<description><![CDATA[QUESTION 46 Which interface do the Cisco Unified Communications Manager and Cisco Unified CCX use for call control? A.&#160;&#160;&#160; AXL B.&#160;&#160;&#160; HTTP C.&#160;&#160;&#160; LDAP D.&#160;&#160;&#160; JTAPI Answer: D QUESTION 47 Which two tasks must an administrator perform on Cisco desktop admin to support presence? A.&#160;&#160;&#160; Assign contact list to a CSQ B.&#160;&#160;&#160; Assign contact list [...]]]></description>
		<link>http://642-165.com/cisco-642-165/cisco-642-165-uccx-exam-questions-46-50</link>
			</item>
	<item>
		<title>Cisco 642-165 UCCX Exam Questions (41-45)</title>
		<description><![CDATA[QUESTION 41 In addition to writing information to a trace file, the Cisco CRS System sends standard event logging messages to a syslog server through which service? A.&#160;&#160;&#160; SNMP Trap B.&#160;&#160;&#160; Win32 C.&#160;&#160;&#160; Alarm D.&#160;&#160;&#160; CDP Answer: C QUESTION 42 What formula do you use to calculate the number of agents in a Call Center? [...]]]></description>
		<link>http://642-165.com/cisco-642-165/cisco-642-165-uccx-exam-questions-36-40-2</link>
			</item>
	<item>
		<title>Cisco 642-165 UCCX Exam Questions (36-40)</title>
		<description><![CDATA[QUESTION 36 You are designing a Cisco Unified Contact Center Express system with three requirements: 250 configured agents 150 agents maximum logged in at any given time 30 agents able to make outbound calls How many seats should be purchased? A.&#160;&#160;&#160; 120 seats with 30 outbound seats B.&#160;&#160;&#160; 150 seats with 30 outbound seats C.&#160;&#160;&#160; [...]]]></description>
		<link>http://642-165.com/cisco-642-165/cisco-642-165-uccx-exam-questions-36-40</link>
			</item>
	<item>
		<title>Cisco 642-165 UCCX Exam Questions (31-35)</title>
		<description><![CDATA[QUESTION 31 During runtime, when a valid SQL Query in a DB Read step returns 0 rows, which branch of the step will be executed? A.&#160;&#160;&#160; Connection Not Available B.&#160;&#160;&#160; SQL Error C.&#160;&#160;&#160; Successful D.&#160;&#160;&#160; Timeout Answer: C QUESTION 32 Where are users managed and their data stored in Cisco Unified Communications Manager Express? A.&#160;&#160;&#160; [...]]]></description>
		<link>http://642-165.com/cisco-642-165/cisco-642-165-uccx-exam-questions-31-35</link>
			</item>
	<item>
		<title>Cisco 642-165 UCCX Exam Questions (26-30)</title>
		<description><![CDATA[QUESTION 26 What is the maximum number of agents supported on a Cisco Unified Communications Manager Express deployment? A.&#160;&#160;&#160; 10 agents B.&#160;&#160;&#160; 50 agents C.&#160;&#160;&#160; 300 agents D.&#160;&#160;&#160; 100 agents Answer: B QUESTION 27 What types of orders are exempt from using the IPCC Express Configuration and Ordering Tool? A.&#160;&#160;&#160; orders with less than five [...]]]></description>
		<link>http://642-165.com/cisco-642-165/cisco-642-165-uccx-exam-questions-26-30</link>
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