642-165 UCCX
2 05 2012
QUESTION 66 How does the CRS Server know that it has received an ASR-enabled contact? A. The workflow has ASR steps in it. B. The contact is on an ASR Dialogue Group channel. C. The contact is on a JTAPI Call Control Group channel. D. The contact is on a Cisco Media Dialogue Group channel. […]
642-165 UCCX, Cisco UCCX 642-165
19 04 2012
QUESTION 56 A preview out bound dialer uses which source and destination resources? A. A CTI port to the customer B. ACD line of the agent to the customer C. the personal line of the agent to the customer D. a CTI port agent then redirected to the customer Answer: D
642-165 Cisco, 642-165 UCCX, Cisco 642-165
30 03 2012
QUESTION 31 During runtime, when a valid SQL Query in a DB Read step returns 0 rows, which branch of the step will be executed? A. Connection Not Available B. SQL Error C. Successful D. Timeout Answer: C
642-165 Pass4sure, 642-165 Testking, 642-165 UCCX