Braindump2go Free Microsoft Dumps Questions Collection
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19 04 2012
QUESTION 56 A preview out bound dialer uses which source and destination resources? A. A CTI port to the customer B. ACD line of the agent to the customer C. the personal line of the agent to the customer D. a CTI port agent then redirected to the customer Answer: D
8 04 2012
QUESTION 46 Which interface do the Cisco Unified Communications Manager and Cisco Unified CCX use for call control? A. AXL B. HTTP C. LDAP D. JTAPI Answer: D
23 03 2012
QUESTION 11 How many license should be bought total user 250,150 logged,30 agent to answer outbound calls,20 agents able to answer end? A. 150 B. 180 C. 200 D. 250 Answer: C
22 03 2012
QUESTION 6 What is the main function of the CRS Editor? A. remotely manages the LDAP Directory B. creates CRS Engine reports C. creates application scripts for call flows D. manages the CRS Server Answer: C
19 03 2012
QUESTION 1 What happens if all CTI ports for the configured CTI Port Group are busy when a new call arrives? A. CallManager will forward the call to the directory number configured for forward-on busy for this CTI Route Point in CallManager. B. Caller will receive ringing treatment. C. An exception is raised, but the […]