8 04 2012
Cisco 642-165 UCCX Exam Questions (46-50)
QUESTION 46
Which interface do the Cisco Unified Communications Manager and Cisco Unified CCX use for call control?
A. AXL
B. HTTP
C. LDAP
D. JTAPI
Answer: D
QUESTION 47
Which two tasks must an administrator perform on Cisco desktop admin to support presence?
A. Assign contact list to a CSQ
B. Assign contact list to workflow
C. Assign an SME to a contact list
D. Assign a contact list to a skill
E. Assign and sort to a CSQ
Answer: BC
QUESTION 48
Which of the following is not a CRS Telephony or Media Subsystem?
A. Cisco Media
B. JTAPI
C. VXML
D. MRCP ASR
Answer: C
QUESTION 49
You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?
A. CTI dialogue control port
B. CTI Route Point
C. Dialogue group
D. CTI Route Point association with JTAPI user
Answer: BD
QUESTION 50
Which two features are added when upgrading from IPCC Express Standard to Enhanced? (Choose two.)
A. Agent Routing
B. Historical Reporting
C. Conditional Routing
D. Prioritized Queueing
Answer: AD
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Cisco 642-165 UCCX Exam Questions (41-45) Cisco 642-165 UCCX Exam Questions (51-55)